What are common signs that a person may be in crisis and how should responders approach them?

What are common signs that a person may be in crisis and how should responders approach them?

• A. Only physical aggression indicates crisis.
• B. Ignore emotional cues.
• C. Verbal agitation, isolation, marked emotional distress; respond with calm tone, empathy, active listening, and provide options and resources.
• D. Confront the person to force compliance.

Answer: (C)