Which action is explicitly listed as not to do in crisis intervention?

Which action is explicitly listed as not to do in crisis intervention?

• A. Don't lie or deceive
• B. Don't be respectful
• C. Don't assess safety
• D. Don't stay calm

Answer: (A)

Honesty and transparent communication are essential in crisis intervention. Lying or deceiving someone is explicitly discouraged because it damages trust and rapport, and it can increase risk by giving false impressions about danger or available help. When you’re truthful, you support the person in understanding the situation, making informed decisions, and engaging in safety planning. By contrast, acting disrespectfully, failing to assess safety, or not staying calm would undermine de-escalation and safety, so deception is the clearly inappropriate choice.

Honesty and transparent communication are essential in crisis intervention. Lying or deceiving someone is explicitly discouraged because it damages trust and rapport, and it can increase risk by giving false impressions about danger or available help. When you’re truthful, you support the person in understanding the situation, making informed decisions, and engaging in safety planning. By contrast, acting disrespectfully, failing to assess safety, or not staying calm would undermine de-escalation and safety, so deception is the clearly inappropriate choice.